Manage orders efficiently in Postmen admin

Orders at any time are represented by one of the following statuses: pending payment,  awaiting shipment, label generated or shipped. With the admin portal, you can ship your orders in just a few clicks. 

📝 Shipment details

For orders in the pending payment and awaiting shipment statuses, user can specify the below-mentioned shipment details

Ship from location

You can add warehouse locations and addresses from where your shipments originate. The default location will be applied to al incoming orders.

Service type

Depending on the courier accounts users set up in Postmen admin, available service types will be shown for selected orders. You can either set up Postmen USPS courier accounts at discounted shipping rates or your own courier accounts for negotiated rates.

Package

Package types like an envelope, custom, flat, letter, etc will be presented to you depending upon the shipping service selected. 

Package dimensions

You need to specify the length, width, and height of the package. Weight will be auto-calculated when orders are imported. 

Service options

As of now, the below-mentioned service options are supported

  • Electronic signature
  • Courier insurance

Customs

You need to specify the origin of the shipment, HS code, and unit weight.

📦 Generate labels

You can generate labels for orders in the “Awaiting shipment” status. 

  1. Go to Postmen admin > Select the required order > Add shipment details 
  2. Create a label   

🚛 Mark orders as shipped

To manually mark orders in the “Label generated” as shipped,

  1. Go to Postmen admin > Select the required order
  2. Check “Notify platform and customer” option > Mark the order as shipped 

Once packages are shipped, Shopify order status will be updated as "Fulfilled". Further, shoppers will be notified by Shopify that their order has been shipped. Please ensure that you select the correct inventory source for all Ship from locations.

Was this article helpful?
0 out of 0 found this helpful